At First Choice Limousine, we are committed to providing exceptional service and a seamless reservation experience. To ensure the highest level of service for all clients, please review our reservation and cancellation policy below.
Reservations are confirmed only after a required non-refundable deposit has been received. Deposits secure your requested vehicle, date, and time, and are applied toward the total cost of your reservation.
Required Non-Refundable Deposits
Sedan: $100
SUV: $200
6, 9, & 10 Passenger Limousines: $300
14 Passenger Transit Van: $300
18 Passenger Cadillac Escalade: $400
20 Passenger H2 Hummer: $400
24 Passenger Party Bus: $500
Once we have received your deposit, your reservation is confirmed. Your selected vehicle will be reserved exclusively for your event.
Final payment is due prior to your reservation date. If a balance remains on the day of service, the chauffeur will collect cash or money order only upon arrival.
Wait time to Airport or Special Events: Will begin 15 minutes after scheduled pick up time.
Wait time for Airport Returns: Customers are granted a (1) hour grace period once the flight has touched down. After (1) hour, wait time will begin.
Cancellation Policy: It is requested that customers provide a 24 hour notification for cancellations. A cancellation fee of 50% of the total cost will be charged on reservations canceled with less than (8) hours notice. Full trip cost, including gratuity will be charged to the client's account for cancellations with less than (3) hours notice.
No Show Policy: Full trip cost will be charged if a client fails to show up at the scheduled time & place. (May include wait time, tolls, parking & gratuity)
Transportation between 12:00AM & 4:00AM charged an additional $35.00.
Extra Stops: Additional stops are charged a minimum of $35.00 each.
Tolls and Parking: As incurred
Gratuity: Industry average is 20%
Airport pickups include a reasonable grace period based on flight tracking.
Additional waiting time beyond the included grace period may result in additional charges.
Customers are responsible for providing accurate pickup information.
Any remaining balance is due on the day of service.
If a balance remains at the scheduled pickup time, payment must be made directly to the chauffeur in cash or money order only, unless other payment arrangements have been approved in advance by First Choice Limousine.
All deposits are non-refundable.
Because each reservation requires us to reserve a specific vehicle and chauffeur exclusively for your event, cancellations made after booking result in lost scheduling opportunities. For this reason, deposits cannot be refunded.
If you need to cancel your reservation, please notify us as soon as possible. Cancellations with less than 7 days notice will be responsible for full trip cost.
Changes to your reservation, including pickup times, locations, vehicle selection, or itinerary, should be requested as early as possible.
While we will do our best to accommodate requested changes, modifications are subject to vehicle and chauffeur availability and cannot be guaranteed.
Failure to provide the remaining balance at the time of pickup will result in delayed service and/or cancellation of the reservation at the discretion of First Choice Limousine.
Although every effort is made to provide the reserved vehicle, First Choice Limousine reserves the right to substitute a comparable or upgraded vehicle in the event of mechanical issues, maintenance requirements, or other unforeseen circumstances. Any substitute vehicle will be of equal or greater value whenever possible.
If you have questions about your reservation or need to make changes, please contact our office before your scheduled service date. Our team is happy to assist you and ensure your transportation experience is smooth, professional, and worry-free.
© 2026 First Choice Limousine. All rights reserved. Website designed by Apex Production