At First Choice Limousine, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or use our transportation services.
We may collect personal information that you voluntarily provide, including:
Name
Email address
Phone number
Billing address
Pickup and drop-off locations
Reservation details
Payment information (processed securely through third-party payment providers)
Special requests or event details
Communications you send to us
We may also automatically collect certain information such as:
IP address
Browser type
Device information
Operating system
Pages visited
Date and time of your visit
Referral websites
Cookies and analytics data
We use your information to:
Process reservations and payments
Provide limousine transportation services
Confirm bookings and send reservation updates
Respond to inquiries and customer service requests
Improve our website and services
Send promotional emails and special offers (only if you opt in)
Prevent fraud and maintain website security
Comply with legal obligations
Payments made through our website are processed securely by trusted third-party payment processors such as Stripe. We do not store your complete credit card information on our servers.
Please review Stripe's Privacy Policy for additional information regarding payment processing.
Our website may use cookies and similar technologies to:
Improve website functionality
Remember user preferences
Analyze website traffic
Measure marketing performance
Improve user experience
You can disable cookies through your browser settings; however, some website features may not function properly.
We may use Google Analytics to better understand how visitors use our website. Google Analytics collects anonymous information such as:
Pages viewed
Time spent on the website
Device type
Browser information
General geographic location
This information helps us improve our website and customer experience.
We may use advertising services including:
Google Ads
Facebook Ads
Instagram Advertising
These platforms may use cookies to display advertisements based on previous visits to our website.
You can manage your advertising preferences through Google's Ad Settings and Meta's Privacy Center.
If you provide your phone number or email address, we may contact you regarding:
Reservation confirmations
Booking reminders
Service updates
Changes to your reservation
Customer support
If you subscribe to our marketing communications, you may receive promotions or special offers. You may unsubscribe at any time by following the instructions included in our emails or by contacting us directly.
We do not sell your personal information.
We may share information only with trusted third parties who assist us in operating our business, including:
Payment processors
Website hosting providers
Email service providers
Reservation management systems
Analytics providers
These service providers are only permitted to use your information to perform services on our behalf.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
We retain personal information only for as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements
Depending on your location, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your personal information
Withdraw consent
Object to certain data processing
Request a copy of your data
To exercise these rights, please contact us using the information below.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before providing personal information.
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
First Choice Limousine
555 Chase Road (RT 13)
Lunenburg, MA 01462
Phone: 1-800-370-LIMO
Email: info@firstchoicelimo.com
If you are a resident of Massachusetts or another state with applicable privacy laws, you may have additional rights regarding your personal information. We will comply with all applicable federal, state, and local privacy regulations.
This policy is written to cover a typical limousine service website that includes online reservations, contact forms, Stripe payments, Google Analytics, and marketing campaigns. If the site will also use Google Ads conversion tracking, Meta Pixel, Microsoft Clarity, or online gift certificate sales, I can expand this into a more comprehensive privacy policy that reflects those technologies and current best practices.
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